Terms of Service

Last updated: 1 May 2026

Plain-English summaryLedger is bookkeeping software for Singapore SMEs, run by Code&Canvas Pte Ltd. You own your data; we process it on your behalf. The AI helps but isn't a tax advisor. We can't guarantee zero downtime, and we're not liable for your filing decisions. Cancel anytime; we keep accounting records for 5 years as Singapore law requires.

Operator: Code&Canvas Pte Ltd (Singapore)
Service: ledger.codeandcraft.ai
Support: hello@codeandcraft.ai

These Terms govern your access to and use of Ledger. By creating an account or using the service, you agree to these Terms.

1. The service

Ledger is a cloud-hosted bookkeeping and tax-filing tool for Singapore small and medium businesses. It accepts receipt and invoice images, extracts financial data with AI assistance, and helps you prepare GST and corporate tax filings. Ledger is not an accountant or a substitute for professional tax advice. You are responsible for the accuracy of any filing made with or based on Ledger's output.

2. Account & eligibility

• You must be at least 18 years old.
• You are responsible for keeping your sign-in email secure and for all activity within your tenant account.
• You agree to provide accurate company details (name, UEN, GST registration status, financial year). Filings rely on this.

3. Plans, billing & refunds

• Subscriptions are managed through Stripe and renew automatically until cancelled.
• You can cancel any time from Settings; you keep access until the end of the current billing period.
• We offer pro-rata refunds on annual plans for unused months, less any AI usage costs and third-party fees already incurred.
• Free plans may be rate-limited and have feature ceilings shown on the pricing page.

4. Your responsibilities

• Only upload documents you have the right to process. Do not upload illegal, fraudulent, or third-party confidential material without permission.
• Verify AI-generated outputs (categories, amounts, GST treatment) before submitting any filing or report.
• Do not redistribute or resell Ledger or wrap it as your own product without our written consent.

5. Data ownership

You retain full ownership of the data you upload and the structured output Ledger generates from it. You can export everything at any time. We will not use your tenant data to train AI models. See our Privacy Policy for processor details, including Google Gemini for OCR.

6. Statutory record retention

Singapore law (Companies Act, Income Tax Act, GST Act) requires accounting records to be retained for at least 5 years. When you close your account, we retain your bookkeeping records (transactions, receipts, filings) for 5 years from the end of the relevant financial year before deletion, even if you request earlier removal.

7. Closed periods

Once a quarter or financial year is filed and you mark the period as closed in Ledger, transactions in that period become read-only. This protects audit integrity. Reopening a closed period is restricted to tenant owners and is logged in the audit trail.

8. Service availability & warranties

• The service is provided "as is". We aim for high uptime but do not guarantee uninterrupted availability.
• We do not warrant that AI-generated outputs are accurate, complete, or fit for a particular tax outcome.
• You are responsible for verifying every value before relying on it for a filing.

9. Limitation of liability

To the extent permitted by Singapore law, Code&Canvas Pte Ltd's aggregate liability arising from your use of Ledger is limited to the fees you have paid in the 12 months preceding the event. We are not liable for indirect or consequential losses, including missed filings, late penalties, or business decisions made on AI-generated data.

10. Suspension & termination

• We may suspend or terminate your account for material breach (illegal use, payment failure, abuse) with notice where reasonable.
• You may terminate at any time from Settings.
• On termination, the data-retention rules in our Privacy Policy apply.

11. Changes to these Terms

We may update these Terms. Material changes will be announced by email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

12. Governing law

These Terms are governed by the laws of Singapore. Any dispute is subject to the exclusive jurisdiction of the Singapore courts.

This document is a first draft for commercial posture. Review by a Singapore-qualified solicitor is recommended before relying on it in a contractual dispute.